Infotech Spectrum
The Global Delivery Model
TEL: 1-408-705-2237 FAX: 1-408-716-2625
Computer Network Support Analyst
Job Title: Computer Network Support Analyst
Job Code: NAnalsyt
Date: 12/01/2014
Location: Redmond, Washington
Area Code: 425
Zip Code:
Category: Analyst
Type:Full Time
Company Description: Infotech Spectrum delivers comprehensive fully integrated creative IT solutions. We specializes in providing dynamic software solutions to a diverse array of business concerns worldwide.
Job Description: •Providing lab support to LTE, VoLTE, IMS End-to-End team for troubleshooting RF related issues.
•Analyzing signaling gateways and protocols and help understand voice and data call flows.
• Screen incoming tickets, validates issue or request and performs
• Assign project based tickets to appropriate party for implementation.
•Act as an interface between customer and the team and thrive to achieve tangible benefits to customer.
• Provide support to Build RF, Build RAN and solving RF issues.
• Provide lab support
• Analyze signaling gateways and protocols.
• Collaborate with engineering and operations team as required
• Analyze network data to determine network usage, disk space availability, or server function.
• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
• Assigned a stakeholder role for many projects to provide support in regards to implementing the infrastructure.
• Provide support to Mobility labs which consists of 3G/4G mobile nodes high end routers and switches, firewalls, load balancers, Desktop & Unix servers.
• Providing support in 3GPP Mobility Specifications applicable to Mobility Nodes.
• Work on support of 3G/4G UMTS/LTE network elements, mobility nodes
• Troubleshoot network related issues

Required a Minimum of a Bachelor’s Degree in Information Technology or related field. Masters degree in the related field will be preferred.
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